Group Terms & Conditions
Please review the terms and conditions carefully, as they contain important information regarding your rights, obligations, and the procedures for cancellations and refunds. By booking a trip with us, you agree to be bound by these terms, ensuring a mutual understanding and a smooth travel experience.
Terms & Conditions
Travel By Lisa Terms & Conditions
Assistance Clause: Travel by Lisa regrets that it cannot provide individual assistance to tour members for walking, dining, and other personal needs. Persons requiring such assistance must be accompanied by a companion who is capable of and entirely responsible for providing that assistance.
Please inquire with Lisa at the time of booking about non-refundable fares, as they may be less expensive!
Responsibility: Travel by Lisa acts solely as an agent for its tour patrons in arranging transportation, lodging, sightseeing, and other services. As such, it cannot be held responsible for any damage, loss, delay, injury, or accident resulting from the actions or defaults of the companies or individuals engaged in providing these services. Rates quoted are based on tariffs in effect at the time of printing and are subject to change by the time of final payment.
Travel by Lisa expressly reserves the right to withdraw any tour or make necessary changes, including accommodation or transportation substitutions, with or without notice. No carrier involved in the tours will incur any responsibility or liability beyond that of a common carrier. Travel by Lisa notifies that all tickets and coupons are issued by them, and all arrangements for transport, conveyance, or hotel accommodations are made by them acting as agents for the passengers, under the express condition that they shall not be liable for any injury, damage, loss, accident, delay, or irregularity which may occur due to a defect in any vehicle or through the acts or defaults of any company or person engaged in conveying the passenger, or any hotel proprietor or employee, or otherwise in connection therewith. Carriers have no responsibility to any person participating in these tours beyond their liability as common carriers.
The airlines and/or steamship lines are not to be held as conveyances. The passage contracts issued by the airline and/or steamship lines, when issued, will constitute the sole contract between the carrier and the purchaser and/or passenger of these tours. Travel by Lisa cannot accept responsibility for losses or additional expenses due to delays, schedule changes, weather, strikes, quarantine, or other causes. All such losses or expenses must be borne by the passengers. All rates and fares are based on current tariffs at the time of printing and are subject to adjustment in the event of changes at the time of final payment. Travel by Lisa reserves the right to decline to accept or retain any person as a member of any tour or to cancel or alter the tour.
Terms & Conditions
Important Tour Information: Book Now rates valid until Nov 30, 2026, valid on air inclusive packages only.
The overall activity level of this tour is a level 2. This means you like a balanced approach to travel. Walking two to three miles over the course of a day is no problem for you. You can handle a variety of terrains, from cobblestone streets to moderate hills with relative ease and without assistance. You can climb two flights of stairs with ease. Expect some full days balanced with free time to recharge or set out on your own adventure. You can handle altitudes up to 6,000 feet. While this level is appropriate for travelers that require mobility assistance devices, there could be times when you may have to sit out on some of the included activities.
Travel with an average of 37 people (maximum of 44).
*While there is opportunity to hike on this tour, all hiking is elective and should only be undertaken by people who are physically fit and have prior hiking experience, especially at high elevations. If you require any special assistance while on tour, please make us aware at time of reservation so the necessary request form can be sent to your attention. Personal audio devices (headsets) are not included on this tour.
**All accommodations in Glenwood Springs are of a moderate standard. Hotel assignment is finalized closer to departure by Canyon Spirit. Triple accommodations are on a bed-share basis only. Single accommodations are limited and are available on a first-come, first- served basis. Single rate subject to change based on availability. To complete your tour, we include round-trip airport-to-hotel transfers when purchasing our airfare with your tour. If you have arranged for your own air, we are pleased to provide you the option of purchasing these transfers.
Please note that all transfers will leave at pre-scheduled times. For air-inclusive reservations, the name provided at time of booking must match your government-issued ID that will be used during travel. Name changes are subject to penalties.
Please be advised, many airlines do not provide advance seat assignments until check-in at the airport. Advance seating will be subject to the airline's terms and conditions.
Prepaid tipping is not available on our tours therefore payment of customary end-of-trip gratuities for your Tour Manager, driver, hotel housekeepers, and cruise ship waitstaff should be handled individually when applicable during the course of your tour. Economy air rate and schedule are applicable for groups of 10 or more traveling on the same flights and dates.
Travel Requirements:
IDENTIFICATION Travel within USA A Real ID compliant form of identification must be presented both at the time of booking air travel with Collette and upon checking in at the airport to board any flight. State-issued driver’s licenses and IDs that are not REAL ID compliant are no longer accepted as valid forms of identification at airports. Any fees associated with changing a reservation resulting from a non-compliant identification will be the responsibility of the traveler. For more information on Real ID, please visit the Department of Homeland Security website: https://www.dhs.gov/real-id Collette will provide all necessary information, updates, and supporting documents for your travel requirements, including visa and Electronic Travel Authorizations (ETAs), if required, approximately 60-90 days prior to your departure.
A deposit of $698 per person is due upon reservation. Reservations are made on a first come, first served basis. Reservations made after the seat reduction date of November 23, 2026 are based upon availability. Final payment due by June 01, 2027. Deposits are refundable up until November 30, 2026.