Holland and Belgium Terms & Conditions

A deposit of $898 per person is due upon reservation. Reservations are made on a first come, first served basis. Reservations made after the seat reduction date of May 24, 2026 are based upon availability. Final payment due by November 30, 2026. Deposits are refundable up until May 31, 2026.

Travel with a maximum of four groups of 44 travelers onboard this river cruise itinerary.

In Amsterdam, be prepared for climbing in/out of a canal boat, which requires agility.
***River cruise ships will dock in Ghent at a specific new pier at the head of the Grootdok. The pier is 3 miles/5 kilometers away from the city center.
****Bruges walking tour includes standing for longer periods of time, walking on cobblestone streets and uneven grounds, covering a walking distance approximately 2 miles/3 kilometers.
*****The walk from the port of Antwerp to the train station is approximately 1 mile/1.6 kilometers with an average of 30 minutes walking time in one direction.

During the walking tours in Amsterdam and Bruges, expect to navigate cobblestone streets and uneven grounds. You should also be prepared to stand for longer periods of time, up to three hours. There may be 1 to 2 days on this tour when walking tours can cover 3 to 4 miles over uneven terrain.

*As there is no porterage service at Amsterdam airport, you are required to handle your luggage from the terminal to the luggage truck on your arrival day. The walking distance between the luggage truck and the coach is approximately one quarter of a mile. Departing Amsterdam airport, you’ll be responsible for handling your own luggage from the coach to the departures terminal.

While this tour is appropriate for travelers that require some mobility assistance devices, river cruises cannot accommodate travelers on wheelchairs or with restricted mobility due to gangway access, mooring requirements, and lack of elevator accessibility to every deck of the ship.

If you require any special assistance while on tour, please make us aware at time of reservation so the necessary request form can be sent to your attention.

This itinerary is subject to change due to unforeseen changes in water levels, delays at the locks, and other circumstances that may arise along the waterways. These changes may include items being missed during the tour; however, every effort will be made to substitute another attraction if possible.

Ports of call are subject to change based on pier availability and weather conditions.

While the ship is the primary mode of transportation on this tour, some daily excursions may use coaches, depending on the docking position.

******If you choose to participate in either Choice on Tour to Delft or The Hague, please note that both will depart from the Rotterdam port by coach with approximately forty minutes of travel time in one direction.
**The Van Gogh Museum and the Anne Frank House are the two most popular sites in Amsterdam. Tickets are in high demand and are difficult to obtain on the day or close to the day of visit. If you are interested, we recommend that you purchase tickets online in advance through the museums’ official websites.

On day 2, embarkation begins at 9:00 a.m., service begins at noon, and cabins are available after 3:00 p.m.; on day 9, disembarkation is normally by 9:00 a.m. Cabins are available on main (Ariane), middle (Alexia) and upper (Amalia) decks.

Please note that river cruises are smaller ships and only have a finite number of each cabin category available. Specific categories are available on a first come first served basis. Every effort will be made to accommodate your cabin choice at the time of booking; however, if that cabin category is no longer available, the closest available category will be offered. Please inquire at time of booking for any upgrade fees which will apply to different cabin categories. Upgrades are available from Lower to the Stateroom, Deluxe Stateroom and Suite. All cabin upgrades are available on the Amalia and Alexia decks. The Ariane deck is connected to the Alexia deck by 12 steps, and there is no elevator access to this deck.

Suites are very limited and available on a first-come, first-served basis. Triple and child accommodations are not available. To complete your tour, we include round-trip airport-to-hotel transfers when purchasing our airfare with your tour. If you have arranged for your own air, we are pleased to provide you the option of purchasing these transfers. Please note that all transfers will leave at pre-scheduled times. For air-inclusive reservations, the name provided at time of booking must match your government-issued ID that will be used during travel. Name changes are subject to penalties. Due to tour scheduling, return flights should not be booked prior to 10:00 a.m.

The cruise line reserves the right to charge a supplemental fuel charge. Should this charge be incurred, you will be notified in advance. Prepaid tipping is not available on our tours therefore payment of customary end-of-trip gratuities for your Tour Manager, driver, local guides, hotel housekeepers, and cruise ship waitstaff should be handled individually when applicable during the course of your tour. Gratuities for cabin stewards, bus boys, cruise manager, and waitstaff on board the ship are not included and are at your discretion. Economy air rate and schedule are applicable for groups of 10 or more traveling on the same flights and dates.

Travel Requirements:
Passports are required for this tour at your expense. Certain countries require that your passport be valid at least 6 months beyond the dates of your travel. You are strongly urged to contact the appropriate consulate for details. Visit www.travel.state.gov for the U.S. State Department for the latest details about passports and visa requirements.

IMPORTANT:

We recommend that travelers take a photocopy of their passport and applicable visas. It should be packed separately from your actual passport and visa. We also recommend leaving a copy at home with your emergency contact. Collette will provide all necessary information, updates and supporting documents for your travel requirements, including visa and Electronic
Travel Authorizations (ETAs) (if required), approximately 60-90 days prior to your departure.

ETIAS visa waiver requirements are anticipated to begin during the last
quarter of 2026, for a fee, when visiting a Schengen Area Country. To identify Schengen Area Countries and to complete the ETIAS application, please visit https://travel-europe.europa.eu/etias_en

Assistance Clause: Travel by Lisa regrets that it cannot provide individual assistance to tour members for walking, dining, and other personal needs. Persons requiring such assistance must be accompanied by a companion who is capable of and entirely responsible for providing that assistance.

Please inquire with Lisa at the time of booking about non-refundable fares, as they may be less expensive!

Responsibility: Travel by Lisa acts solely as an agent for its tour patrons in arranging transportation, lodging, sightseeing, and other services. As such, it cannot be held responsible for any damage, loss, delay, injury, or accident resulting from the actions or defaults of the companies or individuals engaged in providing these services. Rates quoted are based on tariffs in effect at the time of printing and are subject to change by the time of final payment.

Travel by Lisa expressly reserves the right to withdraw any tour or make necessary changes, including accommodation or transportation substitutions, with or without notice. No carrier involved in the tours will incur any responsibility or liability beyond that of a common carrier. Travel by Lisa notifies that all tickets and coupons are issued by them, and all arrangements for transport, conveyance, or hotel accommodations are made by them acting as agents for the passengers, under the express condition that they shall not be liable for any injury, damage, loss, accident, delay, or irregularity which may occur due to a defect in any vehicle or through the acts or defaults of any company or person engaged in conveying the passenger, or any hotel proprietor or employee, or otherwise in connection therewith. Carriers have no responsibility to any person participating in these tours beyond their liability as common carriers.

The airlines and/or steamship lines are not to be held as conveyances. The passage contracts issued by the airline and/or steamship lines, when issued, will constitute the sole contract between the carrier and the purchaser and/or passenger of these tours. Travel by Lisa cannot accept responsibility for losses or additional expenses due to delays, schedule changes, weather, strikes, quarantine, or other causes. All such losses or expenses must be borne by the passengers. All rates and fares are based on current tariffs at the time of printing and are subject to adjustment in the event of changes at the time of final payment. Travel by Lisa reserves the right to decline to accept or retain any person as a member of any tour or to cancel or alter the tour.